Refund & Cancellation Policy

Aspire Hosting offers a 24-hour refund policy from the date of purchase for our web hosting services. You are eligible for a refund if you meet the following conditions:

• Your request for a refund is submitted within 24 hours of the initial purchase.
• Your account is in good standing with no violations of our Terms of Service.
• If the payment was made in cryptocurrency, it will be refunded as account credits.
• If the payment was made using a coupon code, a refund will not be possible.
• If the payment was made using PayPal and was less than $1.50 USD, a refund will be denied.

Refunds will not be granted in the following situations:

• The 24-hour refund window has expired.
• If account credits were purchased, there will be no refund for them.
• Violation of our Terms of Service or Acceptable Use Policy.
• Services that have been suspended or terminated due to non-compliance.
• If an item is marked as out of stock through dropdowns or product titles, and you proceed with the order, a refund will not be issued. Instead, the amount will be added to your account credits.
• No refunds will be provided on service renewals.
• Custom Plans are not eligible for refunds, regardless of the reason.
• If a payment was made through PayPal subscriptions, no refund will be granted. It is the customer's responsibility to cancel the subscription before renewal.

Following Payment Gateways have some rules:

• Cryptomus (All Payments are final, if requested it can be refunded in account credits)
• Wert (All Payments are final, if requested it can be refunded in account credits)
• Pay4bit (All Payments are final, if requested it can be refunded in account credits)
• PayPal (If a refund is requested in the first 24 hours with a valid/genuine reason and is eligible, a refund will be processed with the exact amount received on our end. That would mean if we received 3 USD out of 3.5 USD then only 3 USD will be refunded as the 0.50 USD was taken by PayPal fee)